One simple thing every business leader can do to get 2018 off to the best possible start.

Have you ever been on the receiving end of this expression, “Do as I say, not as I do”.

Those interested in the workings of the brain will already be aware of the need many of us humans have for perceived fairness.  Interestingly, perceiving an injustice is a common trigger for anger both in and out of the workplace.  It’s not fair!

If a Leader expects certain things from their team members, but isn’t willing to include themselves, is that fair?  It doesn’t matter what the Leader themselves thinks, everyone in the company will be forming an opinion about it anyway, and once this happens it becomes fact.  It’s totally unfair!!

Related article:   Why would someone care about what you have to say 

The importance of walking the talk…always!

If you are going to be good at anything, you may as well be good at the things that you say you are good at.  Within workplaces, this certainly includes things like Vision and Values.    A well-crafted Vision and a sensible set of underlying values can go a long way towards not just attracting the right employees, but also making sure they are inspired to give their best.   The thing of course is, actions speak louder than words.

“These are the things that are important to us, and we expect everyone to speak and act accordingly”.


Possibly the fastest way to kill off any momentum with employee engagement and experience initiatives is to introduce inconsistencies in this area.  The ripples go far and wide.  Despite the ever-growing amount of data that Leaders are being presented with – e.g. Engagement surveys, Culture Surveys, 360 Surveys – I would put off all of them in favour of verifying that the things that are stated to be important are actually happening.  This is where the house-keeping produces the highest leverage result.

There’s still time to get 2018 off to the best possible start

If your workplace has a Vision & Values consistency problem, it is costing you money.  Probably more than you think.  The faster it is addressed, the better off the workplace will be.  Therefore, one simple opportunity that every business leader therefore has right now is to conduct a Verified Vision & Values exercise.  Even by addressing just one thing that would have otherwise been left to fester, a workplace can be in a much stronger position in 2018 to do what it needs to do.

If we could show you a way to get this done with minimal disruption before Santa comes down the chimney, would you be willing to learn more?    There’s still time!

Jason Buchanan – General Manager – Insights and Innovation

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