performance drumbeat Archives - Optimum Consulting

Three Lead Metrics Every Workplace Should Consider

Chances are that you already know about the difference between ‘lead’ and ‘lag’ measures/indicators.  Just in case, lag indicators are those that are best described as outcomes, like sales revenue and profit.  The performance that led to the number has already happened.  Lead indicators, on the other hand, are those which are most likely to

Improving workplace performance – the art of simplicity or complexity?

For the last few years I have had the privilege of working on a project with a clear and meaningful purpose – to create a simple way to support managers and team members to do their jobs properly.  Although the solution wasn’t clear at the beginning, we knew we were tackling something high on the