• Business Form Builder · Optimum 360 · Australia

Your form builder shouldn’t stop at Submit.

Zappform is the form builder that doesn’t stop at Submit. Build custom forms for any business process, route them to the right people automatically, and track every response in one place, across every team in your organisation.

– INTERACTIVE DEMO

See Zappform in action.

Build a form, define who reviews it, and watch every submission stay on track, from a single dashboard.

Zappform form builder: Purchase Order Approval example

Purchase Order Approval

Form Builder

Purchase Order Approval

Request Details
Requested By *
Enter text here...
Max: 100 charsAssigned to: A
Department *
Select an option...
Select from listAssigned to: A
Order Amount (AUD) *
Enter amount...
Number fieldAssigned to: A

– WHY ZAPPFORM

Most form builders stop at Submit.

Typeform and JotForm are excellent for surveys and lead capture. Zappform is built for something different, business processes that need a decision, not just a response.

How Zappform compares to other form builders

Other builders

– USE CASES

One platform. Every department.

Zappform use cases by department

Finance

Expense approvals bouncing through inboxes for days.

How Zappform fixes it

Route purchase orders and claims to the right approver automatically. No forwarding, no chasing, no lost requests.

HR

New starter paperwork nobody tracks to completion.

How Zappform fixes it

Onboarding checklists, leave requests and policy sign-offs that route and track themselves end to end.

IT

Access requests coming in through six different channels.

How Zappform fixes it

One form, one place. Every IT request routed to the right person and logged automatically.

Operations

Incident reports filed on paper with no follow-up.

How Zappform fixes it

Incident and maintenance forms that assign responsibility and track resolution from submission to close.

Legal & Compliance

No way to prove who acknowledged updated policies.

How Zappform fixes it

Digital sign-offs with a timestamped audit trail, always ready when you need to prove compliance.

Customer Service

Complaints logged inconsistently with no audit trail.

How Zappform fixes it

Standardised complaint forms, routed to the right team, with reporting that surfaces patterns early.

– PRICING

Zappform is one app in a connected suite.

No per-form limits. No setup costs or surprises.

Optimum 360 pricing: every app included in one subscription

Optimum 360

All apps. One subscription. Every future app included.

One subscription gives you every application available today, plus every new app added to the platform throughout 2026, at no extra charge.

  • Every future app included
  • One login, one dashboard
  • No extra charge
All-in price
$9.99

per seat, per month

Subscribe now

Billed monthly · cancel anytime

– FAQ

Questions

we get often

Something we haven’t covered? Email our team or call 1300 288 400.

Typeform and JotForm are built for collecting data, surveys, leads and feedback. Zappform is built for business workflows where submissions need to be approved, actioned and tracked. Approval routing, audit trails and real-time tracking are core features, not add-ons or integrations you need to wire together yourself.

Any form involving a submission, approval or sign-off. Common uses include purchase orders, expense claims, IT access requests, onboarding checklists, leave requests, incident reports, policy acknowledgements, contract sign-offs and customer complaints, across Finance, HR, IT, Operations, Legal and Customer Service.

Yes. All Optimum 360 data, including Zappform submissions and records, is hosted in Australia and accessible only to authorised users in your organisation. Optimum Consulting is ISO 9001:2015 certified, headquartered in Brisbane, QLD.

Yes. All Optimum 360 apps run from the same dashboard under a single login. Zappform, Tandem Surveys and Meloplan all share one hub, no switching between disconnected tools.

Build forms that move work forward.

Zappform is now available. Subscribe today to get access for every team, every process, every approval.