AI is transforming recruitment – but the phone still wins. Here’s how to blend both in 2026. Over the past year, I’ve attended several staffing industry events (in-person and online), with one goal: staying abreast of the latest trends in recruitment and talent acquisition, especially around Artificial Intelligence (AI). As we step into 2026, here […]
Over the past two years, the conversation around artificial intelligence has been impossible to ignore. Organisations across Brisbane are integrating AI into almost every corner of their operations. Calendar management is being automated, inboxes are being triaged by machine learning, and administrative workflows are smoother than ever. And yet… demand for high-performing Executive Assistants is […]
In part two of my advice of what skills any leader will require now, for 2030 and beyond: Information Management and Critical Thinking are key to learn and develop. Information Management We are already using data in all aspects of our organisations (or should be!) from sales to engagement to productivity. Systems can produce a […]
I think that it is fair to describe the economy as patchy right now. There are good months followed by difficult ones. Costs are rising and sales are not following them at the same rate. Businesses are under pressure to remain profitable. I spoke to the owner of a business who has been struggling with […]
If you are a business leader and you believe that good people make great organisations (which just happens to be our motto here at Optimum Consulting), it might be worth reflecting on this question for a moment. As a business leader, you probably already know how important customer experience is to your organisation. To be […]
Career Defining Moments – Maddi’s Bold Career Move Moving to a new city is one thing. Moving to a new city and stepping into a brand-new career? That’s a whole different challenge. But that’s exactly what Maddi Carroll did. She left behind a promising career in Melbourne’s commercial projects and maintenance industry, packed her bags […]
What are your current salary expectations? What was your previous remuneration package? Let’s talk about your yearly salary review….. All topics of conversation that make a lot of people squirm! TRP or Total Remuneration Package is the term that a lot of people in today’s job market use. They can be made up of a lot […]
