by Optimum
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by Optimum
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In part two of my advice of what skills any leader will require now, for 2030 and beyond: Information Management and Critical Thinking are key to learn and develop.
Information Management

We are already using data in all aspects of our organisations (or should be!) from sales to engagement to productivity. Systems can produce a whole heap of interesting and useful data, how we use it however is the key to success.
Some organisations / leaders will suffer from analysis paralysis – too much data and not knowing how to action it whilst others might look at the data but maybe go on gut feel or what they observe.
Either can be right!
Top tips:
- Use data but humanise it – we all want to know the why behind the facts!
- Stay outcome focused
- Keep teams motivated and inspired
- Ensure all organisational barriers are down
Critical Thinking
This much used and much required skill is key – linking to problem solving, customer service – in fact all facets of how an organisation works, particularly in an uncertain and changing environment.
If you can analyse all forms of facts and make sound conclusions this impacts decision making, builds trust really makes you stand out a s a leader.
Tips:
- Be self-aware – know how you are wired – are you logical / analytical or a low attention span, fly by the seat of your pants personality?
- Prioritise – what decisions do you need to make now / soon / later?
- Once you have the solution – communicate it confidently to all who need to know
- Implement feedback loops to sense check bottlenecks / feedback
If you are an emerging leader, I recommend you delve into these two skills as they, along with Impact and Influence outlined in my previous blog, are great tools to have in your armoury!
Stay tuned!

Stephen Cushion
General Manager – Consulting
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